
Isolation and Make Safe
We shut the water off at the meter or the property stopcock, drain the line dry, and cut the supply to the damaged stretch before anything else here gets wet.
A split pipe can push litres through a ceiling before you finish reading this page. Plumber Ningi repairs burst pipes across Ningi and nearby streets, licensed plumbing and gasfitting under QBCC No: 15024607.
If we're late, $100 comes off your bill

Water you cannot switch off is the one plumbing fault where the clock matters more than the diagnosis. The first job is stopping the flow, and the second is finding out which pipe gave way, because the two are rarely as connected as they look.

The order you do things in matters more than anything else in the first ten minutes. Work down this list before you do anything clever:
The meter tap sits near the front boundary, usually under a plastic or concrete lid. Turn it clockwise until it stops.
Water and power points do not mix, so switch off at the mains box if the leak reaches anywhere near outlets.
Open the tap closest to the leak and the lowest tap in the house, which empties the pipes and takes the weight off the split.
Lift rugs and furniture clear, and if a ceiling is bulging, put a bucket under it and release the water with a small hole.
Name your street and what the water is doing, and we will take it from there.

Bursts run from a five-minute fix to a full day of digging, and the cause usually sits somewhere on this list, simplest first.
Threaded connections and compression fittings wear their seals out, and a weeping olive is the most common burst we get called to.
On the Passage side, sea air eats copper and brass from the outside, and a wall of green crust means the pipe is paper thin underneath.
Old beach-ridge sand sits under a lot of this suburb, and when ground shifts, a joint that was tight for years opens up.
Pipes laid across soft, wet ground sag with it, and a line holding water at a low point splits at the weakest fitting.
Water hammer, the thud you hear when a fixture closes fast, works every joint a little looser until one of them gives way.

Three things are worth checking before we arrive, and one thing to leave alone. Keep power off near wet spots while you look.
With every tap and appliance shut down, watch the dial. If it still turns, water is moving somewhere it should not be, and you have a leak, not a spill.
Look along any exposed copper for green crust, white scale or a slow shine of water, which marks the weak stretch.
A stain on a ceiling usually means the fault is above it, not in the wall beside it.
Leave the walls alone. Cutting into plaster near wiring turns a wet problem into an electrical one, and that is a job for the mains box, not a hole saw.

The ground here changes how a burst pipe job runs, in three ways worth knowing before you call.
State geology maps peat, mud and old beach-ridge sand under the low estates, classed as Hydrosols, so a repair hole often starts filling with groundwater before the new section can go in.
Volz Road carries medium storm tide risk in the council overlay, Bestmann Road includes storm tide planning areas, and Esplanade and Ningi Waters Drive sit wholly inside the coastal planning strip.
On the foreshore streets, brass fittings, hose tails and clip bands rust years sooner than equivalent fittings inland, so one pinhole on a pipe often points to thinning right along the run.
Once the water is off, the visit runs in one direction, and these four jobs cover what it usually turns into on this ground:

We shut the water off at the meter or the property stopcock, drain the line dry, and cut the supply to the damaged stretch before anything else here gets wet.

A clean split in accessible copper can be cut back and joined with new pipe and fittings in a single visit, with the line flushed and then pressure checked after.

Where corrosion has eaten a length of pipe on a coastal run, we replace the whole stretch rather than patch one hole, because a second pinhole always follows the first.

Once the new section holds water, we test the line under pressure, check the fixtures downstream, and confirm the meter has stopped creeping before we pack up the gear.
$0 call-out fees, available 24/7, and same-day where we can.

Four faults come up again and again on this run, and none of them should keep you worried overnight.
Small green crusts on a copper pipe are pinhole corrosion, common where salt air off the Passage works on older fittings, and they are simple to cut out and replace.
A small joint weeping at a threaded connection is usually a perished seal or ground movement here, and tightening or remaking the joint cleanly stops nearly every one of them.
Pipes laid over soft peat settle with the ground, and a belly that holds water eventually splits at the joint, which we replace with a fresh, straightened and supported section.
A sharp knock when a fixture closes means pressure spikes are shaking the pipes, and a hammer arrestor or a pressure limiting valve we fit protects every new joint downstream.

A burst pipe is not just a plumbing fault, because water under pressure finds every weakness in the house, and a slow response costs you in three ways:
A split line on the property side of the meter is paid for twice, once in the repair and once in the usage, and Unitywater bills for what passes the meter either way.
Water that runs for hours soaks plaster, framing and insulation, and a patch that dries badly comes back as mould months later, long after the pipe is forgotten.
A line weak enough to split once has usually thinned along its length, and a repair that ignores the rest of the run is a booking for the same job next storm season.

Ring (07) 3067 4276 and tell us what's happening in Ningi. A few quick questions up front means the right parts come on the first visit.

You get flat-rate pricing with no hidden fees before any work starts. Approve it and we get going.

The plumber cuts out the split, fits new pipe and joins it dry, then pressure tests the repaired run and checks every fixture downstream before cleaning up the site.

Pay by card or EFTPOS on site when the job's done, or ask us about Fix now, pay later.

Whatever the cause turns out to be, the number you ring stays the same.
There are no call-out fees for Ningi jobs, and no added charge for nights, weekends or public holidays.

Every repair sits under our Fix-It-or-It's-Free guarantee (T&Cs apply). If we're late, $100 comes off your bill.
Each job is done by a licensed plumber under QBCC No: 15024607, and a lifetime labour warranty covers the labour.
Licensed and insured, locally owned and operated, with flat-rate pricing.

The same team covers Toorbul up the coast road, Sandstone Point and Godwin Beach towards the water, Beachmere across the flats, and Caboolture, the rail town south of us. Burst pipes do not check street signs before they let go, and neither do we.

Give us a ring on (07) 3067 4276 and explain the problem. We're available 24/7, every Ningi job has zero call-out fees and flat-rate pricing, and we work under QBCC No: 15024607, with same-day when we can.
If the fault turns out to be something else instead, the emergency plumbing page runs through the remaining urgent jobs we answer.
Unitywater looks after the water main in the street, while every pipe on the property side of the connection is the owner's to repair, so a burst inside the boundary is yours.
They can, since salty air blowing off Pumicestone Passage eats into brass and copper more quickly than inland air, so we check the whole run for thinning rather than fixing one hole.
It can, because peat and a high water table keep repair holes on the low streets wet, so we pump them dry and bed the new pipe properly before closing the trench.
Volz Road and Bestmann Road carry storm tide mapping, and Esplanade sits inside the coastal overlay, so we check tide and weather before opening ground on those streets.
Turn the water off at the meter and call us, because a split pipe or weeping tank on a roof-mounted solar system can push water through the ceiling as well as cut supply.
Call (07) 3067 4276, tell us your street and where the water is coming from, and we will talk you through the shut-off while we arrange a visit, same-day where we can.